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Quality Assurance Technician

Category: Experienced Professionals

Wage Rate: 19.00-21.00

Is Full Time: Yes

Quality Assurance Technician


Ziegenfelder is a family-owned business that creates millions of smiles each year through the delicious treats we make. We value creativity and innovation and are committed to our amazing workforce and the communities in which we live and work.

Each year our team produces the highest quality, lowest-price ice water products in the industry. We re seeking talented, results-oriented professionals to join our team and be a part of the Zieggy family.

You will thrive at Zieggy if you have a passion for people, enjoy a fast-pace environment, and want to experience world-class training that will impact you both in your work and life.

Essential Functions
A Ziegenfelder Quality Technician is responsible for:

  • Ensuring that finished Ziegenfelder treats are ready for delivery to customers by properly preparing raw material inputs, monitoring production processes, and inspecting final products.
  • Analyzing and documenting quality assurance processes and making recommendations for improvements.
  • Conducting production support to include mix making, equipment cleaning, product quality testing/sampling, and completion of the master sanitation schedule tasks.
  • Verifying finished product meets quality standards of color, taste, quantity, wrap, and Rainbow Array.
  • Managing HACCP, GMP, SOP, and SSOP programs and coordinating all documentation to ensure compliance with all federal, state, local, and Ziegenfelder directives, policies and procedures.
  • Performing microbiological and chemistry testing to insure product safety.
  • Managing internal lab functions including: microbial samples, document completion & control, comparing internal laboratory results with outside laboratory results, and dairy product release / hold management.
  • Conducting regular audits of documentation to ensure compliance with applicable federal, state, local, and Ziegenfelder directives, policies and procedures.
  • Working with Quality, Process & Innovation Director to champion, support, and lead quality and process improvement initiatives.
  • Maintaining training library of QA best practices.
  • Analyzing, documenting, and improving the customer complaint, compliment, and non-operational feedback processes.

Qualifications and Education Requirements

  • Preference will be given to Food Science, Food Technology Degree, or other related fields, however not required experience will be considered.
  • Experience and training with Food Safety, HACCP, SQF, Sanitation (SSOP & GMP) and/or other food safety systems and Quality Assurance process improvement skills required. SQF certification preferred, but not required.
  • Strong computer skills to include the use of Microsoft Office products.
  • Excellent written and verbal communication skills.

Physical Abilities

  • Standing up to 12 hours per day.
  • Moving and lifting objects weighing up to 50 lbs. regularly.
  • Bending, twisting, reaching and grasping actions.
  • Good spatial awareness working around manufacturing equipment.